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Option to Hold Invoices when Entering Invoices Notes - Need an option to turn this off

This was released in the most recent release without the option to turn this off. Can we please have this option?

  • Sharee Kawenga
  • May 26 2024
System Administration
Company BMD Group
Job Title / Role Commercial Systems Coordinator
I need it... Yesterday...Come on already
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  • Admin
    Andrew Tucker commented
    03 Jun 07:07

    Cheers. I will put this on the watch list for possible R3/R4 Inclusion.
    And will check back in with you in a couple of weeks to see if you are
    still experiencing same.
    Note the user would need to physically click the hold selection to put an
    Invoice on Hold. Ie a decision needs to click the radio button.
    One thing to check. for the invoices that seem to be getting accidentally
    held, what is the default set up at creditor level? ie is the creditor set
    up to default to Held?
    cheers

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  • Sharee Kawenga commented
    03 Jun 06:57

    Hi Andrew, Our team keep accidentally turning the hold setting on unintentionally somehow and we keep having to run reports and then change them back to release.

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  • Admin
    Andrew Tucker commented
    03 Jun 06:54

    Hi Sharee,
    Could you please describe the problem this creates? in most places where
    you can add invoice notes it is also possible to change the hold release
    status.
    Let me know.
    Hope you are well.
    cheers
    Andrew

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