Hi there,
Under Job Maintenance: Settings page, the Retention Calculation Method selection box is quite bugging me.
It will be permanently changed after click the triangle button (press to scan), situations like:
1. When we just want to review the retention method, no selection has been made, after you click "Cancel' from the scan screen. The original method selected will be removed.
2. When you click once on a method, and click OK, nothing happened after that. If you want to select the method, you need to double click. So "OK" button here is with no use.
It's not a big issue, but sometimes these minor bug can constantly create troubles for our retention payment and stuff.
Company | Downer New Zealand Ltd |
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Thanks Andrew, I've logged a case in the Clearview support portal for the first situation.
Hi Linzi,
Thanks for your suggestion and contribution. I can answer both your questions.
1. The prior selection that is removed I consider to be a bug. Please log a case for this in Clearview our support portal and note on the issue that you have discussed with me.
2. The selection window workflow I agree needs to be improved and the good news is we are updating our User Experience at the moment and putting more standard streamlined workflow into selection pop up windows. Currently the OK in most selection windows does have value as it will apply a filter I a filter exists in the window. You can also select with a double click. But agree with your experience and hopefully we can resolve for you by next March in the next UX uplift release.
Thanks
Andrew
ANDREW TUCKER Sr. Product Manager APAC