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Entering credit-invoices requires positive figure, then negative. It's confusing for new users, please be consistent.

When you enter an invoice, you can select 'credit' on the first screen and enter the amount as a positive amount (i.e. 40).
When you finalise the entry for batching and confirm the total, you have to enter it as a negative (i.e. -40.00)

While it's not the end of the universe, it IS counter intuitive for new users and little details like this add to the pile of confusions that are Jobpac usability. 

  • Guest
  • May 23 2017
  • Will not implement
Finance
Company Not Yourbusiness
Job Title / Role Factotum
I need it... 6 months
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  • Admin
    Andrew Tucker commented
    December 18, 2017 06:14

    Hi and thanks for your suggestion,

    I do see an issue when the batch contains a number of invoices and a number of credits where the batch total may need to reflect the total value of the batch. However, Credits are entered as positive consistently throughout the system which we feel is much better than having to enter a negative while entering the credit itself and users possibly forgetting this action. It could not be changed easily unfortunately.

    I am wondering how many people actually find value in entering the batch total when registering invoices and would be interested in your views on that.

    Also you may want to consider the Automatic load of pending invoices and their images via OCR software and the Jobpac OCR Software interface. This could save you a lot of time. If you are interested in finding out more about our OCR Invoicing interface please contact your account manager and we would be happy to help.

    thanks

    Andrew Tucker (Product Manager APAC)

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