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Ability for more than one person to view an asset in Jobpac

If someone is viewing an asset in Jobpac it wont allow another person to view at the same time, if another person trys to view the same assets, the  system crashes and we have to shutdown Jobpac and restart again.

  • Guest
  • Sep 2 2019
  • Not Applicable
Fixed Assets & Plant
Company MPC Kinetic - Plant Department
Job Title / Role Commercial Coordinator - Plant
I need it... 1 month
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  • Nicholas Wong commented
    September 09, 2019 00:46

    Hi Andrew

    I have done a bit of investigation into this.

    The issue is actually around the viewing of asset location records. To view the billing breakdown details, the user needs to double click (right click and 'Select Location') on the record.

    By doing so, the system enters 'Edit' mode which understandably locks the location record to prevent multiple changes. By doing so, the 'Plant Timesheet Posting' function is also prevented from running. The 'crashing' issue arises if the user becomes unavailable to exit the record.

    A modified suggestion would therefore be that selecting the location record presents an 'Enquiry' screen, similar to 'Employee Maintenance'. If the user want to modify the details, they need to deliberately select 'Modify'.

    Hope this makes sense.

    regards

    Nick

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  • Admin
    Andrew Tucker commented
    September 03, 2019 06:46

    All software bugs should be logged as cases in Clearview for tracking... cheers.

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  • Admin
    Andrew Tucker commented
    September 03, 2019 06:46

    Hi Lynda,

    Please log this as a bug. The system should never crash. We want to fix this one for you.

    thanks

    Andrew

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