One has to wait until you actually have a payment to make to offset invoices and credit notes. This can take a while for this to happen.
Company | Thermosash |
Job Title / Role | Finance |
I need it... | 3 months |
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Hi Susan, This should be possible already. If its not working for Zero EFT
payments, could you please try changing the offsetting transactions to
Cheque payments in Payment Selections, and then doing the Zero run. Both
EFT and Cheque should work however, so I think if you wouldnt mind also
logging as a case then if there is a problem we can fix it permanently.
thanks
Andrew
On Wed, Apr 22, 2020 at 1:41 PM Aha! <
dc693d2ee579a3b9c16e4a62-viewpoint@iad-prod1.mailer.aha.io> wrote:
> Aha!
>
> Suggestion details
> JPC-I-433 Created by Susan Jacobsohn on Apr 21, 2020
> Allow a zero payment in AP to offset invoices and credit notes
>
>
> Status
> New
> Product
> Jobpac Connect
> Assigned to
> Default (Andrew Tucker)
> Aha! Score
> 0
> Categories
> Finance
> Company
> Thermosash
> Job Title / Role
> Finance
> I need it...
> 3 months
>
> One has to wait until you actually have a payment to make to offset
> invoices and credit notes. This can take a while for this to happen.
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