Email notification of new suggestions to system administrators
Create an email group of system administrators who will receive a notification when new suggestions are submitted.
That way you could be certain that all customers are being alerted to the content here and I have to confess I don't visit as often as I should.
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Company
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Downer / Hawkins
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Job Title / Role
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System Manager
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I need it...
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Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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