Hi Andrew. I have raised a case for below but no response as yet. Hoping you can help.
Hi Jobpac, Regarding SC Payments, is there a setting that if a subcon payment has been short certified that when the payment is produced or approved for that matter that the subcontractor will receive the payment authority/advise automatically? I assume this setting has been switched off for all payments whether 100% certified or short certified. Thanks Jack
Company | Leone Constructions |
Job Title / Role | Finance Manager |
I need it... | 1 month |
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Hi Jack,
There is no setting to automatically notify the Subbie with an SOP if it is
not authorised to the full amount.
Probably the best approach would be to use RCTI's and always deliver the
SOP with each RCTI whether the claim has been fully authorised or not.
There are some settings in Jobpac that can control at which point the SOP
is produced and you can also configure the JOM distribution to go direct to
the subbie.
There are also settings regarding the mandatory entry of reasons for
difference etc. So plenty of fine tuning opportunities to help you out.
To follow up on your case request, first escalate on the case itself, then
you can contact your account manager for a second escalation.Our team may
be dealing with a backlog but will be able to help you out with process
guidance when they can get to it.
cheers
Andrew
Hi Andrew, also the business would like to know how the system can best manage SOP Act Compliance aswell. Thanks Jack