Unlock variation option
Provide users or system administrators the ability to unlock variations instead of lodging a support case
|
Company
|
Cosntruction Control
|
|
Job Title / Role
|
Contract Administrator
|
|
I need it...
|
Yesterday...Come on already
|
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
1515 SE Water Avenue, Suite 300, Portland, OR 97214 | 800.333.3197 | Contact Us | Terms of Use | Privacy | Support Policies
© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.
Hi There,
Please let us know if this is still an issue.
cheers
Hi there, Thanks for your interest.
We have taken up this challenge and our dev team are looking at the
problem. I hope we can resolve this one for you in the near future.
cheers
Andrew
This has also happened to me in the past and I have had to leave the variation for a long period to be able to get back into the variation. It would be good if this could be unlocked earlier.
Hi Chloe,
Interesting. I wouldn't think timeouts would cause a problem because the
Job would be ended and records released in the background after the 30 mins
of inactivity.
However the internet drop outs could very well cause issues, as
your connection to the server is lost but the Job continues to run on the
cloud until it reaches the inactivity timeout and releases records.. Can
you identify a particular screen where it is always an issue? If so let me
know the exact screen (by screenshot to my direct email Andrew_tucker@, if
possible) and I can chat with the dev team to see if anything can be done
about that.
cheers
Andrew
*Andrew Tucker | **Sr Product Manager APAC*
*Trimble Viewpoint*
*D:* +61 2 9492 4100 | *C:* +61 416 209 722
Web | LinkedIn
| Twitter
Hi Andrew
When the WUI timesout or the internet crashes, both are very frequent occurances.
Hi Chloe,
Under what circumstances do your variations get locked?
Cheers